OBJECTIVE:

EXPERIENCE:

7/2011 - Present

Industry: Telecommunications Services

Transport Engineer

Design and order DS1 and Ethernet circuits to AT&T Mobility cell sites. Create circuit design paths and build equipment inventory in Granite. Monitor network capacity and notify internal departments when approaching threshold levels.Order circuits using VFO. Create CTS tickets in Remedy or work orders using Granite Works for test and turn up.

8/2008 - 7/2011

Industry: Telecommunications Services

Transport/Circuit Design Engineer

Design and order DS1 and Ethernet circuits to AT&T Mobility cell sites. Create circuit design paths and build equipment inventory in Granite. Monitor network capacity and notify internal departments when approaching threshold levels.Order circuits using VFO. Create CTS tickets in Remedy or work orders using Granite Works for test and turn up.

10/2007 - 5/2008

Industry: Telecommunications Services

Deployment Specialist

Analysis of T-Mobile's Xpercom 3.7 database for an upgrade to Granite 6.3 database. Prepared Conceptual Data Reference Model document detailing how the new database should be configured. Comparison of the two databases to ensure smooth migration of all inventory/information. Review equipment and shelf templates for accuracy before importing into the new database.

3/2007 - 10/2007

Industry: Telecommunications Services

Circuit Design Engineer

Provision and circuit design of network services as required supporting implementation of TTM network. Build inventory in internal systems to document and maintain records. Escalate issues as necessary to ensure delivery of required transport. Monitor network capacity and notify internal departments when approaching threshold levels. Testing of enhancements made to internal systems and tools. Utilize required tools to produce reports, share information, track progress and ensure objectives are met.

3/2006 - 2/2007

Industry: Telecommunications Services

Circuit Provisioning Specialist

Submitted and tracked circuit orders with carriers to provide voice and data connectivity to retail stores, regional business offices, switches and warehouses. Researched least cost routing for network connectivity, found available capacity and reserved facilities. Built circuit paths in Granite/Xpercom to show all connection points for accurate record keeping. Built cross connects in DACS using React to allow circuit to be connected to router. Tested circuits from end to end with vendor, verifying connection good and ready for turn up.

2/2004 - 3/2006

Industry: Telecommunications Services

Circuit Order Provisioner

Responsible for ordering circuits including voice, data and frame relay for Weyerhaeuser sites in the US and Canada. Responsible for timely entry of orders, follow-up and documentation from start to completion. Handled first level escalations and resolved issues occurring during the provisioning process. Worked closely with Network Engineers through the entire order process.

6/2000 - 1/2004

Industry: Telecommunications Services

Senior Integrated Voice Provisioning Coordinator

Responsible for provisioning integrated T-1 circuits including voice, data and frame relay. Provisioned UNE, POTs, PRIs, BRIs, DS1, Point to Point circuits, DIDs, Centrex, & Internet. Submitted orders to Local Exchange Carriers to subscribe customers to the company environment. Responsible for timely entry of orders, follow-up and documentation from start to completion. Handled first level escalations and resolved issues occurring during the provisioning process. Provided high standard of customer service through follow-up contact and consultation after the sale. Assisted in the training of level I and II Provisioners. Worked as Circuit Design Engineer as needed. Received award for outstanding performance and dedication to the company for second quarter 2003.

11/1997 - 4/2000

Industry: Legal Services

Office Services Supervisor

Responsibilities include managing a team for an 80-attorney law firm. Directly involved with interviewing, hiring and training/development of personnel. Organize daily messenger service of legal documents to clients. Other duties include purchasing and maintenance of all large office equipment, and perform inventory and ordering of office supplies for entire firm.

8/1996 - 11/1997

Industry: Legal Services

Legal Messenger

Responsible for delivering legal documents to clients. Duties also included filing documents at federal and district courthouses and other government agencies. Operated office equipment such as fax machines, copiers, postage meter and Federal Express PowerShip machines. Sorted and distributed mail throughout the firm.

EDUCATION:

8/1991 - 12/1995

Bachelor's Degree

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